Last updated: August 26, 2025

At Mothers Foods Agro Pvt Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website mothersfoods.in or contact us at hello@mothersfoods.in.

1. Information We Collect

When you visit our website or make a purchase, we may collect:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
• Order Information: Products purchased, order history, and delivery details.
• Voluntary Information: Information you provide when contacting us via our contact form, email, or customer support.
• Device Information: Information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage Information: Information regarding your interaction with our website, including how and when you interact with or navigate our services.

2. How We Use Your Information

We use the information collected to:

• Process and deliver your orders.
• Communicate with you regarding your purchases, inquiries, or support requests.
• Improve our products and customer service.
• Create a customized shopping experience for you.
• Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only with:

• Service Providers (such as payment gateways and shipping partners) to complete your orders.
• Legal Authorities if required by law, regulation, or legal process.
• Our business partners who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support).

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your personal information (subject to legal obligations).
• Opt out of promotional communications while still receiving transactional messages.

For any requests, please contact us at hello@mothersfoods.in.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

7. Children's Data

Our website is not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

8. International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in, using appropriate safeguards as required by applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Mothers Foods Agro Pvt Ltd
📧 Email: hello@mothersfoods.in
🌐 Website: mothersfoods.in